Smaply
Customer journey mapping and experience management platform built on service design methodology.
Best fit: Enterprise, Mid-Market teams.
Key features
- AI-Assisted Research Synthesis
- Security Certifications (ISO, SOC 2)
- Single Sign-On (SSO)
- API Integration
- Data Platform / CDP Integration
- Workflow Tool Integration (Jira, Asana)
- Journey Mapping
- Linked Journey Hierarchies
- Persona Builder
- Real-Time Collaboration
- Templates Library
- Basic Analytics
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