Sentiment Analysis & VoC Analytics

Compare 6 software options in the Sentiment Analysis & VoC Analytics category.

Common target markets: Enterprise, Mid-Market, Small Business, Startup.

Common capabilities: AI-Powered Text Analysis, NLP Engine, Sentiment Analysis, Topic / Theme Extraction, Multilingual Support, API Integration.

Tools in this category

• Google Cloud Natural Language API - NLP API providing sentiment analysis, entity recognition, category classification, and syntax analysis.
• Lexalytics Intelligence Platform - Text analytics engine available on-premise with sentiment analysis, theme extraction, and entity recognition.
• Medallia Text Analytics - Text analysis within Medallia Experience Cloud for sentiment detection and auto-tagging topics.
• Microsoft Azure Text Analytics - Azure Cognitive Services API for sentiment analysis, key phrase extraction, and named entity recognition.
• Qualtrics XM Discover - Advanced text analytics performing deep semantic parsing for sentiment, emotion, themes, and effort scores.
• Scutch - AI-powered feedback analysis that clusters qualitative feedback into themes, summarises insights, and surfaces sentiment signals.