CRM-Integrated CX Platforms

Compare 6 software options in the CRM-Integrated CX Platforms category.

Common target markets: Mid-Market, Small Business, Startup, Enterprise.

Common capabilities: Marketing Automation, Multilingual Support, Single Sign-On (SSO), API Integration, Integration Marketplace / 200+ Apps, Contact Management.

Tools in this category

• HubSpot CRM Platform - All-in-one CRM with Marketing, Sales, and Service Hub in a unified interface.
• Microsoft Dynamics 365 - Microsoft CRM suite with tight Office 365 integration, AI copilot, and the Power Platform.
• Oracle CX Cloud - Oracle CX suite spanning marketing, sales, service, and commerce with deep ERP integration.
• Salesforce Customer 360 - Unified CX platform connecting sales, service, marketing, commerce, and analytics.
• SAP Customer Experience - SAP CX platform tying commerce and marketing with back-end supply chain and ERP processes.
• Zoho CRM Plus - Unified customer experience platform bundling CRM, support ticketing, email marketing, social, and surveys.