Salesforce Customer 360
Unified CX platform connecting sales, service, marketing, commerce, and analytics.
Best fit: Enterprise, Mid-Market teams.
Key features
- AI-Powered Recommendations
- Loyalty Management
- Marketing Automation
- Multilingual Support
- API Integration
- Integration Marketplace / 200+ Apps
- Salesforce Integration
- Customer Portal / Community
- Knowledge Base
- Mobile App
- Workflow Automation
- Basic Analytics
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