Sprinklr Unified-CXM

Platform covering social media management, customer care, and advertising with unified digital channel workspace.

Best fit: Enterprise teams.

Key features

• AI-Powered Recommendations
• Sentiment Analysis
• Campaign Management
• Omnichannel Routing
• Social Media Engagement
• Multilingual Support
• API Integration
• CRM Integrations (HubSpot, Salesforce)
• Integration Marketplace / 200+ Apps
• Unified Agent Desktop
• Workflow Automation
• Basic Analytics

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