LivePerson

Enterprise messaging platform focused on AI-powered chatbots and conversational engagement at scale.

Best fit: Enterprise teams.

Key features

• Intent Recognition
• Sentiment Analysis
• Autonomous AI Frontline Support
• Bot-to-Human Handoff Orchestration
• IVR Deflection to Messaging
• Multi-Channel Messaging Support
• Multilingual Support
• API Integration
• Integration Marketplace / 200+ Apps
• Canned Responses
• Live Chat Widget
• Workflow Automation

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