Zendesk Suite

Service-first CRM offering flexible, intelligent customer support solutions including ticketing, chat, and voice.

Best fit: Enterprise, Mid-Market, Small Business teams.

Key features

  • Answer Bot / AI Deflection
  • Ticketing System
  • Voice / Phone Integration
  • Multilingual Support
  • SLA / Enterprise Support
  • API Integration
  • Integration Marketplace / 200+ Apps
  • Canned Responses
  • Customer Portal / Community
  • Knowledge Base
  • Live Chat Widget
  • Mobile App

Explore more

  • Zendesk Suite alternatives
  • All Customer Support tools
  • Zendesk Suite vs Freshdesk
  • Zendesk Suite vs Hay
  • Zendesk Suite vs Help Scout