Zendesk Suite

Customer service platform including ticketing, chat, voice, knowledge base, and AI agents.

Best fit: Enterprise, Mid-Market, Small Business teams.

Key features

• Answer Bot / AI Deflection
• Ticketing System
• Voice / Phone Integration
• Multilingual Support
• SLA / Enterprise Support
• API Integration
• Integration Marketplace / 200+ Apps
• Canned Responses
• Customer Portal / Community
• Knowledge Base
• Live Chat Widget
• Mobile App

Explore more

• Zendesk Suite alternatives
• All Customer Support tools
• Zendesk Suite vs Freshdesk
• Zendesk Suite vs Hay
• Zendesk Suite vs Help Scout