Zendesk Suite
Service-first CRM offering flexible, intelligent customer support solutions including ticketing, chat, and voice.
Best fit: Enterprise, Mid-Market, Small Business teams.
Key features
- Answer Bot / AI Deflection
- Ticketing System
- Voice / Phone Integration
- Multilingual Support
- SLA / Enterprise Support
- API Integration
- Integration Marketplace / 200+ Apps
- Canned Responses
- Customer Portal / Community
- Knowledge Base
- Live Chat Widget
- Mobile App
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