Freshdesk

Cloud-based customer support software enabling businesses to provide stellar customer service.

Best fit: Mid-Market, Small Business teams.

Key features

• Answer Bot / AI Deflection
• Ticketing System
• Multilingual Support
• SLA / Enterprise Support
• API Integration
• Integration Marketplace / 200+ Apps
• Canned Responses
• Customer Portal / Community
• Knowledge Base
• Mobile App
• Real-Time Collaboration
• Workflow Automation

Explore more

• Freshdesk alternatives
• All Customer Support tools
• Freshdesk vs Hay
• Freshdesk vs Help Scout
• Freshdesk vs Zendesk Suite