Freshdesk
Cloud-based customer support software enabling businesses to provide stellar customer service.
Best fit: Mid-Market, Small Business teams.
Key features
- Answer Bot / AI Deflection
- Ticketing System
- Multilingual Support
- SLA / Enterprise Support
- API Integration
- Integration Marketplace / 200+ Apps
- Canned Responses
- Customer Portal / Community
- Knowledge Base
- Mobile App
- Real-Time Collaboration
- Workflow Automation
Explore more