Zonka Feedback
Multichannel feedback platform with real-time dashboards, AI-driven insights, and automated ticketing for low scores.
Best fit: Mid-Market, Enterprise teams.
Key features
- AI-Powered Text Analysis
- Sentiment Analysis
- Automated Alerts
- Closed-Loop Feedback Management
- Ticketing for Low Scores
- Email Distribution
- In-App / In-Product Surveys
- Multi-Channel Distribution
- Multilingual Support
- Security Certifications (ISO, SOC 2)
- Single Sign-On (SSO)
- API Integration
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