InMoment XI Platform

VoC and experience improvement platform providing data collection across channels with text analytics and journey analytics.

Best fit: Enterprise, Mid-Market teams.

Key features

• AI-Powered Text Analysis
• Churn Risk Detection
• Emotion Detection
• Predictive Analytics
• Sentiment Analysis
• Automated Alerts
• Case Management
• Closed-Loop Feedback Management
• Multilingual Support
• API Integration
• Mobile App
• Basic Analytics

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