Best Sentiment Analysis & VoC Analytics for Mid-Market Teams

Google Cloud Natural Language API - NLP API providing sentiment analysis, entity recognition, category classification, and syntax analysis.

Lexalytics Intelligence Platform - Pioneering text analytics engine available on-premise with sentiment, theme extraction, and entity recognition.

Microsoft Azure Text Analytics - Azure Cognitive Services API for sentiment analysis, key phrase extraction, and named entity recognition.

MonkeyLearn - User-friendly ML SaaS for text analysis - train custom models for sentiment, topic, and intent classification.

Scutch - AI-powered feedback analysis that clusters qualitative feedback into themes, summarises insights, and surfaces sentiment signals.