Salesforce Customer 360 is a Customer Relationship Management tool for enterprise and mid-market teams. It lists 15 capabilities, including AI-Powered Recommendations, Marketing Automation and API Integration. Its standout attributes are AI-driven features and an integration marketplace (200+ apps).
Listing last updated
Unified CRM platform connecting sales, service, marketing, commerce, and IT.
Likely pricing model
Custom enterprise pricing
Estimated from the segments it serves; confirm with the vendor.
Deployment
Cloud, API / integrations
Enterprise teams
See where Salesforce Customer 360 sits inside broader shortlists built for enterprise buyers.
Mid-Market teams
See where Salesforce Customer 360 sits inside broader shortlists built for mid-market buyers.
Is this your tool?
Add your own description, logo, screenshot and full feature list with a Rich Listing.
Discover similar Customer Relationship Management tools
Side-by-side feature comparison
Salesforce Customer 360 is best for Enterprise, Mid-Market teams that need strong support for AI-Powered Recommendations, Marketing Automation, API Integration.
Start with your highest-value workflow, then validate setup effort, reporting quality, and the day-to-day usability for the teams who will actually run the platform.
Compare it against other Customer Relationship Management tools with similar target market and workflow depth, then pressure-test the shortlist using demos and a scoped pilot.