IBM Watson Assistant

Enterprise conversational AI with powerful NLU for intent detection, entity extraction, and backend system integration.

Best fit: Enterprise, Mid-Market teams.

Key features

• Intent Recognition
• NLP Engine
• Sentiment Analysis
• Bot-to-Human Handoff Orchestration
• Human Escalation
• Native Voice Support
• Multilingual Support
• API Integration
• Integration Marketplace / 200+ Apps
• Visual Flow Builder
• Workflow Automation
• Basic Analytics

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