Salesforce Customer 360 vs Microsoft Dynamics 365

A side-by-side comparison of Salesforce Customer 360 and Microsoft Dynamics 365 to help you choose the right tool.

Salesforce Customer 360

Complete CRM platform unifying sales, service, marketing, and commerce.

Features

• 360-degree view
• AI-powered insights
• Workflow automation

View Salesforce Customer 360 details

Microsoft Dynamics 365

Suite of business applications combining CRM and ERP for customer engagement.

Features

• CRM and ERP
• AI insights
• Microsoft integration

View Microsoft Dynamics 365 details