The Intuitive Customer Overview

The Intuitive Customer is a compelling podcast hosted by customer experience experts Colin Shaw and Ryan Hamilton. This podcast delves into the psychology of customer behavior, offering insights into how businesses can better understand and influence their customers’ experiences. Available for free on platforms like Apple Podcasts and Spotify, The Intuitive Customer is a must-listen for professionals looking to deepen their understanding of customer behavior and enhance their customer experience strategies.

Key Features

• Expert Hosts: Colin Shaw, a pioneer in the field of customer experience, and Ryan Hamilton, a professor of marketing at Emory University, bring a unique blend of practical experience and academic insights to the podcast.
• Psychological Insights: The podcast explores the psychological aspects of customer behavior, helping listeners understand the underlying reasons behind customer actions and decisions. Topics include behavioral economics, customer emotions, and decision-making processes.
• Diverse Topics: Each episode covers a wide range of subjects related to customer experience and behavior, such as the impact of emotions on customer loyalty, the role of memories in customer satisfaction, and the influence of subconscious factors on purchasing decisions.
• Actionable Advice: The hosts provide practical tips and strategies that listeners can apply to their own businesses. These insights help companies create more effective and engaging customer experiences.
• Real-World Examples: The podcast features real-world examples and case studies that illustrate the concepts discussed. These stories provide practical applications of the psychological principles covered in each episode.
• Regular Updates: New episodes are released regularly, ensuring that listeners have access to the latest research and trends in customer experience and behavior.

Why Listen to The Intuitive Customer

• Understand Customer Psychology: Gain insights into the psychological factors that drive customer behavior. This understanding can help you design more effective customer experiences and improve customer satisfaction.
• Learn from Experts: Benefit from the combined expertise of Colin Shaw and Ryan Hamilton. Their unique perspectives and extensive knowledge make the podcast both informative and engaging.
• Improve Your Strategies: The actionable advice provided in each episode can help you refine your customer experience strategies. Learn how to leverage psychological principles to influence customer behavior positively.
• Stay Updated: Regular episodes keep you informed about the latest developments and research in the field of customer experience and behavior.
• Free Resource: The Intuitive Customer is available for free on Apple Podcasts and Spotify, making it an accessible and cost-effective way to enhance your knowledge and skills in customer experience management.

Availability

The Intuitive Customer is available for free on Apple Podcasts and Spotify. To start listening, visit the The Intuitive Customer on Spotify page.