TextMagic Overview

TextMagic is a powerful platform that leverages SMS technology to improve customer experience (CX) through surveys and feedback collection. With features like predefined SMS templates, auto-responders, and SMS survey analytics, TextMagic enables businesses to engage with customers effectively and gather valuable insights.

Key Features

• Predefined SMS Templates: TextMagic offers a variety of predefined SMS templates to streamline your communication. These templates help you quickly send consistent and professional messages for surveys, promotions, and customer interactions.
• Auto-Responders: Enhance customer engagement with auto-responders that send immediate, automated replies to incoming messages. This ensures timely communication and improves customer satisfaction.
• SMS Survey Analytics: Analyze the results of your SMS surveys with powerful analytics tools. Track response rates, measure customer satisfaction, and gather actionable insights to refine your strategies.

Pricing

TextMagic’s pricing starts at $0.068 per text, making it an affordable option for businesses of all sizes. For more detailed pricing information, visit their website.

Discover More

To learn more about how TextMagic can enhance your customer experience through SMS-based tools, visit textmagic.com.